Terms of Service

Last updated: April 2026

1. Service Description

Relatia provides AI-powered communication analysis for chat histories. Our service generates relationship health reports using the Gottman Method, Nonviolent Communication, Emotional Intelligence, and Christ-centred communication principles. Our reports are intended for personal growth and reflection — they are not a substitute for professional therapy or counselling.

2. Consent and Privacy

By uploading a chat file, you confirm that you are a participant in the conversation and have the legal right to submit it for analysis. You acknowledge that Relatia processes your chat in memory only and does not store message content. You accept our Privacy Policy in full.

3. Payments and Refunds

Premium reports are priced at $14.99 per report. Payment is processed securely by Stripe. Due to the digital nature of the product, reports are non-refundable once generated and delivered. If you experience a technical issue that prevents report delivery, please contact support within 48 hours.

4. Disclaimer

Relatia's analysis is generated by artificial intelligence and is provided for informational and reflective purposes only. It does not constitute professional psychological, therapeutic, or legal advice. We strongly encourage users experiencing serious relationship difficulties to seek qualified professional support.

5. Contact

For support: [email protected]